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“First, do no harm.” This dictum is frequently but mistakenly associated with the Hippocratic Oath. Although it was disconcerting to learn that our physicians are not guided by this rule, I’m suggesting that it be adopted by community workers as the basis for our own code of conduct.  We need to acknowledge the ways in which we often inadvertently harm the very communities we are trying to help and pledge to work in ways that contribute to their health. Here, then, is an outline of principles I would like to see included in a Hippocratic Oath for community workers whether they are social workers, recreation coordinators, clergy, community police, public health workers, planners, educators, service learning students, outreach staff, organizers or other community-based professionals.

Gathering of community workers at the Asset Based Community Development Institute in Chicago

Gathering of community workers at the Asset Based Community Development Institute in Chicago

Do No Harm

Don’t usurp the community’s power

“Never do for people what they can do for themselves.” That’s the iron rule of community organizing. It was drilled into me by my mentor, Tom Gaudette, who received his training from Saul Alinsky.

After my first week of work as a community organizer, I met with Gaudette. “Tell me what you did not do this week,” he began. I was highly offended because I had put in long hours and felt that I hadn’t neglected anything. “I knocked on hundreds of doors, researched the issues, designed a flier, and even wrote a press release. I did everything,” I concluded. “You’ve got it all wrong,” Gaudette responded. “Your job isn’t to speak or do for the community. Your job is to develop the capacity of community to do and speak for itself. So every week, I want you to tell me one more thing you are not doing.”

The iron rule is especially difficult for community workers to obey. We do this work because we care deeply about the community. But, in our rush to help the community, we often deny them their own agency. We usurp the power of the people.

Don’t make the community dependent

A related principle is to refrain from making the community dependent on you, funding or other external resources. After all, none of us will be around forever and neither will our organizations, programs or services. We must always ask ourselves: Will the community be better or worse off because I was here? Have I built more capacity or created more dependence?

Don’t define people by their needs

We make people dependent when we focus exclusively on their needs. We emphasize people’s deficiencies when we label them as disabled, at-risk, non-English speaking, poor, homeless, etc. While there is truth to every one of these labels, it is only part of the truth. Everyone has needs, but everyone also has gifts. When we focus on people’s needs, they are clients in a service system. When we focus on people’s gifts, they are citizens in a community.

Don’t fragment the community

The main reason I love neighborhoods is because they provide the context for building inclusive community. It’s in our neighborhoods that people with diverse identities and interests reside. Unfortunately, many so-called community workers contribute to keeping people divided.

Most community workers aren’t focused on the whole community. Instead, they work with the narrow segment of the population that relates to the mission of their agency or association. That mission is typically limited to a specific topic or category of people.

There are community workers who focus on a particular segment of the population. Separate organizations, programs and services segregate people who are old, young, disabled, refugee, etc. The people are organized the way that community workers are organized rather than by the neighborhood where they live. This raises the question: Who is serving whom? Confining people to separate silos makes inclusive community impossible.

Other community workers are in agencies organized around a special interest whether that is public safety, health, the environment, emergency preparedness, affordable housing, transportation, recreation, etc. Dozens if not hundreds of agencies are reaching out to the same neighborhood. Their community workers are trying to recruit individuals to their separate causes. Not only does this divide the community, but it fails to recognize the unique opportunity for a holistic approach that place-based work makes possible.

Don’t distract the community from its own priorities

In addition to dividing neighbors, community workers who push particular agendas provide little opportunity for the community to address its own priorities. The community is always being engaged around what the community workers think is most important or what their agency or grant requires of them. When people fail to engage, we call them apathetic. No one is apathetic. Everyone cares deeply about something. If the true objective is to engage and empower the community, it would be much better to start not with answers, but with questions: What are you most passionate about? What are your fears? What are your dreams?

Don’t take people’s time without showing results

While most community workers I know take their jobs seriously and try to be as productive as possible, we often take the community’s time for granted. We may think of it as free time, because there is no cost to our organization. We fail to recognize that time is precious to the people with whom we work. Time they spend with us is time when they could be earning an income, interacting with family and friends, or simply relaxing and having fun. If people don’t see some value to their participation, they’ll soon learn that it doesn’t pay to be involved. Yet, community workers often invite people to meetings or subject them to surveys or interviews that produce no visible outcome to those involved.

Don’t treat non-profit organizations as the surrogate for community

Oftentimes, it is the staff of non-profit organizations who are called on the represent the community. After all, they work the same hours, speak the same professionalized language, and get paid for their time so they are more likely to participate. Non-profit organizations can play a valuable role, but their role is not to be the surrogate for the community. Most are less accountable to the community than are the local elected officials. The role of the community worker is to reach beyond the people who are being paid.


Community workers in the Netherlands

Community workers in the Netherlands

Do Some Good

I’ve used the word “we” in this blog because my entire career has been as a community worker. I’ve been employed by large agencies as well as by small, grassroots associations. I know how difficult it is to follow the principles I’ve outlined and I haven’t consistently done so. Our training, funding, organizations and other systems often push us in the opposite direction. But I’ve also learned some principles that enable us to do good in the community.

Get out of your cubicle and into the community

When I started organizing 43 years ago, I was nervous about approaching strangers. I walked around my assigned neighborhood for a long time trying to identify the most welcoming house and work up my nerve to knock on the door. I was less embarrassed to admit this shortcoming when I read that Cesar Chavez experienced a similar discomfort when he facilitated his first house meeting.

Today, community workers have an alternative. They can use a computer. It feels so much safer and much more comfortable to work out of a secure, climate-controlled office.

But, you can’t be effective if you aren’t in the neighborhood. You need to see the neighborhood, its opportunities and challenges, with your own eyes. You need to make personal contact with people. There are so many individuals who will never access your website or respond to your e-mail blasts. You need to go where the people are, listen to them and build relationships. Only then, a computer might be helpful for staying in touch.

Listen and learn from the community

A good community worker brings new knowledge and perspectives to the community, but the best community worker values the knowledge and perspectives of the residents. They are the experts on their neighborhood – its history, strengths and challenges. The neighbors already have relationships with one another and know the local formal and informal associations. They also know what their perspectives and priorities are. Community workers would be well advised to listen to the community before sharing their own insights. Listening will generate trust and give the community worker access to the information that will make their work effective.

Help the community to discover its resources and power

While every place and everyone has abundant resources, they often go unrecognized. Needs assessments and media coverage cause whole neighborhoods to be known as nothing more than low-income, high-crime, distressed, blighted or some other negative description. In these same neighborhoods, professionals have labelled most of the individuals by their deficiencies. The residents typically internalize this characterization of their neighborhood and themselves. Lacking a sense of their own capacity, they feel powerless and dependent on external resources.  The most valuable perspective that the community worker can bring is to shine light on the strengths of the people and their neighborhood. That’s the basis for community empowerment.

Help the community to identify common interests and root causes

Another valuable perspective that the community worker can bring is to help the community see the big picture. Too often, individuals are overwhelmed and paralyzed by what they think are their personal problems. The role of the community worker in this case is to make private pain public. The idea is to bring individuals with similar concerns together so that they can realize they aren’t alone, identify their common societal issue, and work collectively to address it. A similar approach is needed to act on people’s dreams. As New Zealand artist Friedensreich Hundertwasser noted: “When we dream alone it is only a dream, but when many dream together it is the beginning of a new reality.”

Seeing the big picture also involves digging below the symptoms to discover the root causes. For example, rather than complain about at-risk youth, it would be more useful to identify and act on the unjust systems that put young people at risk. The best way to educate people about the systemic issues isn’t by lecturing them but by taking a Freirian approach of asking questions (often whys) that cause the community to reflect deeply on its own experience.

Share tools that enable the community to take the lead and share their gifts with one another

The community worker, like any other tradesperson, should have a full toolbox. Some of my favorite tools are learning conversations, storytelling, appreciative inquiry, asset mapping, block connectors, placemaking, matching grants, microlending, time banks, visioning, open space, and accountability sessions. There are different tools for different situations, and the community worker must know how best to use them. They should share their tools with community leaders and train them to be proficient in their application. There are no trade secrets for community workers.

Assist associations and agencies to network with one another

Through listening, the community worker will quickly discover that the neighborhood is already organized. There are dozens if not hundreds of formal and informal associations in every neighborhood. There is no one association that can adequately represent the community. Most associations consist primarily of one type of people whether they are homeowners, businesspeople, or residents with a particular culture, religion, politics, age, gender, school, address or interest. An inclusive community voice can be created by bringing these many networks together for regular forums, social events, visioning, planning, etc. but few neighbors can afford the time to organize such gatherings on top of their other community commitments. More problematic, there are often tensions between associations and it would be difficult to find any active neighbor who is trusted by all of them. The more neutral community worker could play a valuable role in facilitating the associations to network with one another.

As described earlier, the community’s fragmentation mirrors the siloed nature of the agencies that work in the neighborhood. Another way that community workers could help unify the community would be to assist the staff of local agencies to network with one another. If they can work together as one set of agencies with a focus on place, outreach would be more efficient, community-friendly and effective.

This was the approach we took with the Department of Neighborhoods in the City of Seattle. Thirteen Neighborhood Coordinators helped associations network with one another through representation on District Councils and participation in neighborhood planning. The Coordinators also facilitated communication between the community and other City departments as well as non-profit organizations. They thought of themselves as “overt double agents.”

Pay attention to segments of the community that are being excluded and find ways to engage them

Most community associations claim that they would like to be more inclusive, but they aren’t very good at it. The leadership, agenda, language and relationships have already been established, so newcomers and especially those who are different don’t feel very welcome. The community worker should constantly assess who is underrepresented in community life and find ways to engage them. The best place to start might be in assisting marginalized individuals with a shared identity to establish their own association, so that they can support one another, build power, and interact with other associations and agencies on their own terms.

Develop new leaders

Community leadership tends to become entrenched, stale and out of touch over time. That’s because some leaders won’t step aside, but it’s also because people are reluctant to step up to this role that can be overwhelming for a volunteer. The community worker should constantly be on the lookout for potential new leaders especially from those segments of the population that are underrepresented. The availability of leadership training will give more people the confidence to step up. The training should emphasize collective leadership that makes an association more sustainable, utilizes the different skills of many people, and doesn’t place a burden on any one individual.

Raise objections when you encounter discrimination

While it is essential that the community worker listen to the community and follow its lead, the community worker shouldn’t be a blank slate. The community doesn’t always get it right especially if its membership isn’t inclusive. When the community acts in ways that are discriminatory, the community worker has a responsibility to object. This could be done directly, by raising pointed questions and/or by redirecting their support to those who are being discriminated against.

Practice what you preach by being active in your own community

Too often, when we refer to community, we’re talking about the communities of others – the ones we are helping as an outsider. We fail to recognize that we need to have our own community. Sometimes our excuse is that we are too busy to be involved in our community. But, isn’t that the excuse that we hear and dismiss so often in our work? How can we argue that everyone else needs community but not us? We can’t be credible and effective community workers unless we are active in community outside of work. That’s the only way we can fully understand the joys and challenges of living in community. Moreover, it is our community that will sustain us in this rewarding but sometimes difficult work.

Community workers in Singapore

Community workers in Singapore



Community members successfully protest against a proposed mall that would have contributed to the gentrification of Seattle's Little Saigon neighborhood.

Community members successfully protest against a proposed mall that would have contributed to the gentrification of Seattle's Little Saigon neighborhood.

Where we once dreamed of livable cities and revitalized neighborhoods, we now bemoan gentrification and displacement. As neighborhood conditions have improved, the small businesses and low-income residents, typically people of color, have been driven out. The neighborhood is only livable for those who can afford it.

The blame for gentrification is justifiably placed on institutional racism, young middle-class whites seeking starter homes, corporations attracting highly paid employees from elsewhere, speculative developers, and government programs such as urban renewal and policies promoting growth. But we fail to recognize that well-meaning neighborhood activists are often unwitting partners in gentrification.

Gentrification is the last thing on their mind as activists work to make their neglected neighborhood a better place. They focus on the immediate challenges of blight and crime. They work hard to paint out graffiti and create public art, clean vacant lots and build community gardens,  renovate substandard housing and revitalize the business district, and lobby the government for new and enhanced parks, better transportation, good schools and other public infrastructure that more affluent neighborhoods take for granted. As conditions improve, however, the value of the real estate increases and some of the very people who worked so hard on behalf of their neighborhood can no longer afford to live there. Such is the nature of our market-driven economy.

I believe in taking an Asset-Based Community Development approach to neighborhood revitalization. That involves building on the neighborhood’s strengths and doing so in a way that is community-driven. Every community has abundant resources that it can mobilize to strengthen social capital and improve the neighborhood. These assets include the gifts that every individual has to offer, the collective power of the neighborhood’s many formal and informal associations, and the positive identity that comes with the local history, culture and stories. However, it is important to acknowledge that many communities lack sufficient ownership or control over two assets that are key to preventing displacement – the neighborhood’s real estate and its economy.

Confronting economic challenges in the Canadian Maritime Provinces in the 1930s, Father Moses Coady pronounced: “They will use what they have to secure what they have not.” He helped lead the Antigonish Movement that resulted in producer cooperatives and credit unions. Coady’s dictum still makes good sense for community development work today, especially as we seek to revitalize neighborhoods without gentrifying them.

Neighborhood planning can be a great way to coalesce local associations and tap the knowledge, skills and passions of their members in developing a strategy for gaining greater control over the neighborhood’s real estate and economy.  To the extent that there is broad-based participation in the development of the plan and ownership of its vision and recommendations, the neighbors will likely take action to implement their plan and push city hall to do the same.

It’s essential that neighborhoods plan ahead, way ahead. Unfortunately, most communities don’t think about gentrification until it’s too late. The best time to counter gentrification is when it is unimaginable and the real estate is still affordable. So, in addition to working on immediate projects and issues to make their neighborhood more livable, the residents and local businesspeople need to create a plan for keeping it affordable.

A good example is Boston’s Dudley Street neighborhood. The neighbors organized to address the immediate issues of poverty, illegal garbage dumps, and arson for hire. But, even then, when conditions seemed desperate, they were planning for the future. Their goal was to develop a strategy for revitalization without gentrification. That planning effort generated widespread participation and when the document was completed in 1987, a united community was able to convince the mayor to help them implement it. The plan called for the community to be given the power of eminent domain. Normally, eminent domain is a power exercised by government to take control of private land so that it can be redeveloped, typically at the expense of a low-income neighborhood. But the Dudley Street residents were able to use eminent domain to gain control of vacant lots owned by absentee landlords. Then, they secured City funding to redevelop the property through a community land trust, enabling them to provide permanently affordable opportunities for home ownership.

Eminent domain, community land trusts, and land banks are good examples of tools that neighbors can utilize to secure property while it is still affordable. The neighborhood plan might also recommend home sharing, accessory dwelling units, rent control, and property tax reductions or deferrals to keep the existing housing stock affordable and virtual retirement villages enabling elders to stay in their homes. In addition, the plan might urge the city to adopt inclusionary zoning that requires developers to make a percentage of their new housing units affordable.

Ideally, the goal should be more ambitious than keeping low income people in the neighborhood. The plan should also look at ways in which the neighbors can benefit from a more robust local economy by pursuing community-based economic development. The objective is to build a local economy on the strengths of the residents and their neighborhood in a way that contributes to the ongoing welfare of the community. Tools for community-based economic development could include provisions for credit unions, microlending, business incubators, timebanks, and worker or consumer owned cooperatives, and requirements for living wage jobs and the employment of local residents.

Of course, a plan can’t anticipate all the developer proposals and government policies and programs that might impact the neighborhood. That is why John McKnight, co-founder of the Asset Based Community Development Institute, has proposed that plans include a Neighborhood Impact Statement. While this tool could be used to assess all sorts of impacts, it seems particularly well suited to addressing gentrification. Specific and unanticipated developments could be evaluated by the neighbors against a set of broad values and guidelines included in the plan. Such impact statements could also provide a good basis for negotiating community benefit agreements with developers.

Revitalizing neighborhoods without gentrification will always be a challenge in a capitalist economy. Even in Dudley Street, displacement continues to be a challenge.  But, unless neighbors organize, plan and take appropriate action at an early stage, gentrification will continue unabated.

Weave is a project of The Aspen Institute under the leadership of New York Times columnist David Brooks. In his new book, The Second Mountain, Brooks describes the crisis of hyper-individualism and bemoans how “America’s social fabric is being ripped to shreds by distrust, loneliness, alienation, inequality, racism, spiritual emptiness and tribal enmity.” After reading The Abundant Community, he was inspired to travel throughout the United States to uncover stories of people who are working to build social connections. He calls them the weavers.

Brooks invited 275 weavers to Union Market in Washington, DC from May 14-16. The purpose of this Weave the People gathering was to provide an opportunity for the weavers to meet and learn from one another, deepen their practice, and begin to build a movement for greater social cohesion throughout the country. I was fortunate to attend and want to offer my perspective. If you want a more complete and less biased record, you can visit the website at:

David Brooks addresses Weave the People gathering

David Brooks addresses Weave the People gathering

There were at least five different kinds of constituencies represented at the gathering. Many journalists were present from the New York Times, National Public Radio and other media wanting to learn from the weavers and explore how they could be helpful whether it was by reporting on positive community stories or by doing more solutions-based journalism in which articles on social problems are accompanied by examples of community approaches to addressing them. Similarly, representatives of many foundations were present, listening to the weavers, and exploring ways in which they could be more supportive.

The seemingly most dominant group were representatives of organizations that described themselves as serving the community. Many of them were heroic individuals who had overcome some kind of trauma and were now rescuing other individuals who faced similar trauma. They were doing valuable work, but it was difficult for me to see them as weavers. Most of these people whom I met said that they either didn’t have time to be engaged in their own neighborhood or that they related to a different kind of community which was often defined by whatever trauma they were addressing.

A fourth group was comprised of staff from organizations providing consulting services to other organizations. Many were experts at facilitating conversations to bridge the divides in a community. Each one had its own approach and some were actively marketing their services.

The fifth group and perhaps the smallest was the one I had expected would be the most prevalent – people who were building place-based communities. That more of them weren’t represented was a major disappointment. Nevertheless, I met some amazing individuals and heard some great stories.

There was Mac McCarter, a minister who was concerned about the breakdown of community and the accompanying rise of crime and blight in Shreveport , Louisiana where he lives. McCarter began by focusing on the most distressed neighborhood, but he was soon working citywide. His organization, Community Renewal, has now recruited and trained 1600 block coordinators. 54,500 people have pledged to do something to help someone else and, when they do, they get a “We Care” sign to display in their yard. The organization has also built ten Friendship Houses in “low income, high crime neighborhoods” where more than 2000 volunteers and staff provide tutoring, mentoring. life skills, conflict resolution, parenting classes, and family support. They also sponsor monthly barbeques and other events for the neighborhood. This Community Renewal approach is now being replicated in eight other cities across the United State. McCarter says that he was inspired by the writings of John McKnight.

Another great example of asset-based, community-driven development is the Nebraska Foundation that was well represented at the gathering. They have spawned 100 local foundations controlled by their communities. Ronda Graff, a mother of seven, described what she and her neighbors are doing in their small town in southwestern Nebraska in order to make it the kind of place where young adults will want to stay.

LB Prevette shared the story of how her town in North Carolina was in danger of losing their one gathering place, a coffee shop. She and her neighbors worked to save the coffee shop. Now, they are also actively programming it and other found spaces (including a lawn) with events for youth, the LGBT community, and neighbors in general.

Although most of her extended family lived in Atlanta, Asiaha Butler purchased a home in Chicago’s Englewood neighborhood in 2002. She loved to hang out on her front porch, but that became increasingly difficult as her neighborhood succumbed to increasing violence. When a bullet pierced her front door, she was tempted to move to Atlanta. But, who would care for the neighborhood if she left, she wondered. So, she founded an organization called Rage that gave her neighbors the tools, resources and voice they needed to turn their neighborhood around.

Janet Topolsky started the Black Belt Community Foundation to address the needs of her impoverished rural community. There were no deep pockets to tap so the residents contributed generously with whatever resources they had.

I’m sure that there were other participants with great stories to tell, but it was difficult to connect with them due to the format of the gathering. Most of the time was spent hearing from and responding to speakers on a stage. The time for small group discussions was very limited, and there was some criticism that those for whom the gathering was intended had not been consulted in designing the event.

Nevertheless, there were parts of the gathering that I found useful. When someone gave a talk about the need to listen and love those who disagree with you, a lively discussion ensued about the challenges of weaving an inclusive community in the face of racism. (“How do we weave if we can’t afford a loom and we aren’t an equal part of the fabric?”) That discussion also got me to thinking about divisive issues such as abortion, climate change, police brutality, and gun control. How do you take action on matters that you are passionate about but tend to divide at the same time that you are trying to build an inclusive community?

Eric Liu of Citizens University in Seattle didn’t speak to this question directly, but he did talk about America as an argument. He pointed out that there has always been a tension between rights and responsibilities, state and federal, individual and collective, liberty and equality, etc. He emphasized that the tension is healthy. Without it, the country would go too far in one direction or the other. “We just need to have better arguments.”

Someone pointed out that diversity work needs to focus on more than the differences we agree with. Monica Guzman described how, after the last presidential election where hardly anyone in Seattle voted for Trump, she took a busload of 18 residents to a small town in Oregon where the residents had voted exactly the opposite. Through a facilitated discussion, the participants found much more to agree on than to argue about.

The agenda we were given for the final half-day was to plan for building the movement. Some actions were identified out of small groups, but again, there was little time for that after the speeches from the stage. I’m not too optimistic about the prospects for a Weaver movement since people seem unwilling to abandon their own brands in favor of a Weave the People project that they feel little ownership of. But, the main objective is to change the culture and I believe that the continuing efforts of Brooks and Aspen will provide fuel for the many existing and emerging grass roots community building initiatives whether or not they are tied to the Weave the People project.

Finally, here are a few quotes I heard during the gathering that will stick with me:

“It doesn’t do any good just to clean the part of the pool that you’re swimming in. You need to clean the whole pool.”

“Community is based on love for one another. Tribalism is based on hate for the other.”

“Relationships grow at the speed of trust. Social change moves at the speed of relationships.”

“In order to weave, you must start not with the need but with the dream.”

“Focus more on what gives you energy than on what takes your time.”

“People want to be asked.”

“We need stories lubricated by love.”

Community is built on relationships and people develop relationships through frequent contact with others. So, if you want to build community, you need places to bump into other people. The closer those places are to where you live, the more likely you are to bump into the same people over and over again.

Most neighborhoods have an abundance of bumping places. There are public places such as community centers, libraries, schools, parks, athletic facilities, sidewalks and trails. Local business districts with their pubs, coffee shops, grocery stores and other bumping places can be equally effective. There are also collectively owned gathering spaces such as clubhouses and places of worship.

Edmonton neighbors organized activities in their local park to promote bumping.

Edmonton neighbors organized activities in their local park to promote bumping.

Unfortunately, neighborhoods have been losing their traditional bumping places. Benches have been removed and access to parks and other public spaces has been restricted out of a concern that the “wrong people” have been using them. Online shopping, big box retail and gigantic malls have led to a decline in many neighborhood business districts. Regional so-called community centers are replacing those that were neighborhood-based. The large scale of many new recreation and retail facilities leaves people lost in the crowd and anonymous. An increasingly mobile population often shops, works, recreates, worships, and attends school outside of the neighborhood where they live. People have many different communities, and in a sense, they have no community at all. They seldom bump into the same people in more than one place.

Some neighborhoods were never designed for bumping into other people. Bedroom communities are often more friendly to cars than pedestrians. There are no places to shop, eat or drink within walking distance even if there are the rare sidewalks. Residents drive in and out of a garage adjoining their house and have little opportunity to bump into neighbors. Likewise, there is a dearth of bumping places in rural areas, and long distances between houses make it difficult to connect.

People are social creatures, however, so there has been a growing interest in placemaking. Rather than trying to prevent people from using public spaces, the new thinking is that safety is better achieved by attracting more people from all walks of life. Business districts are being revitalized by creating a distinctive experience that malls can’t replicate – small scale gathering places, shops and restaurants with a local flavor, personalized service, and community-based events such as art walks, heritage days and parades. Co-working spaces are enabling individuals to collaborate with others close to home. The local food movement is bringing us community gardens, community kitchens, farmers markets and other prime bumping places. At the block level, neighbors are reclaiming their streets by painting murals in the intersections, installing street furniture, and periodically closing the street for parties and play. Apartment buildings and condos sometimes have rooms for common use, but when they don’t, a sofa or a table with a teapot might be placed in the lobby or next to the elevator to spark interaction.  Some people are turning their homes into bumping places by installing a little free library, moving their barbecue to the front lawn, staging concerts on their front porch, or hosting welcome dinners for new neighbors.

One of many neighbors hosting front porch concerts in Waterloo, Ontario

One of many neighbors hosting front porch concerts in Waterloo, Ontario

Creating bumping places in suburban and rural areas can be more challenging, but they also have homes and yards that could be used for gatherings of neighbors. Practically everywhere has a closed or underutilized school, church, grange hall, or other facility that could serve as a venue for community dinners, educational programs, concerts, dances, movies, swap meets, cider making, game nights, holiday parties and all sorts of other events that would attract the neighbors. Portable bumping spaces are another option; some communities operate a wood-fired pizza oven, tea station or espresso cart that can be driven or pedaled to a prominent intersection, popular trail, cul de sac, or other location where people are likely to congregate around it.

This tea trailer in Adelaide attracts neighbors wherever it parks.

This tea trailer in Adelaide attracts neighbors wherever it parks.

Rural communities like Vashon Island can enjoy road bowling, a bumping activity not possible in more populated areas.

Rural communities like Vashon Island can enjoy road bowling, a bumping activity not possible in more populated areas.

Sometimes, though, the only option is to start with virtual bumping. In new suburbs where the housing is being developed more quickly than the public infrastructure, communities have effectively used a Facebook page as their initial bumping place. Contact on the internet can lead to relationships in real life. I’ve heard many stories of Facebook friends helping one another in times of need even though they had not previously met one another physically.

If you want to develop an inclusive community, you need to have inclusive bumping spaces. While neighbors typically have all kinds of differences in terms of age, income, culture, religion, politics, interests, etc. they tend to gather with people who are like themselves. To be inclusive, a place should be accessible to those with differing abilities and incomes. To the extent that the place includes signage and art, it should reflect the full range of languages and cultures in the neighborhood.

As part of their successful effort to turn a problem property into a vibrant bumping place, Newton neighbors in Surrey, BC hung welcome signs in all the languages of their diverse community.

As part of their successful effort to turn a problem property into a vibrant bumping place, Newton neighbors in Surrey, BC hung welcome signs in all the languages of their diverse community.

A key reason why places aren’t sufficiently inclusive is because so many are single purpose. They only attract gardeners, basketball players, seniors or whomever the space was specifically designed for. An inclusive place will be multi-purpose. Project for Public Spaces, the premier placemaking organization, calls this the Power of 10. They assert that every place should accommodate at least ten different kinds of activities. Not only will this make the place more inviting to a wide range of users, but it will make it more likely that the place will be used more extensively, at all times of the day and during all seasons of the year making it safer for everyone.

Occidental Park in Seattle's Pioneer Square neighborhood was revitalized by adding table tennis, basketball, chess, bean bag toss, a children's zone, food trucks, music and other activities that appeal to a broad variety of people.

Occidental Park in Seattle's Pioneer Square neighborhood was revitalized by adding table tennis, basketball, chess, bean bag toss, a children's zone, food trucks, music and other activities that appeal to a broad variety of people.

Having an inclusive space isn’t sufficient, however. We’ve all experienced elevators, bus stops and other public places that are crowded with people doing their best not to make eye contact with anyone else. Sometimes an intervention is needed to get people off of their smartphones and interacting with one another.

Public libraries are a good example. They attract neighbors from all walks of life, but the diverse readers seldom interact except for families during Saturday morning story hours. Increasingly, though, libraries are trying to serve as the neighborhood’s living room. Many libraries have incorporated coffee shops or other spaces where people aren’t shushed. Some have living book programs through which a person can spend time getting to know someone who is different than themself. After hours, libraries have hosted sleepovers, concerts and even miniature golf where people putt their way through the stacks of the Dewey decimal system.

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My favorite bumping places are the ones that are designed and built by the neighbors. These places are most likely to reflect what is special about the residents and their neighborhood, and they are designed to work for the people who live there. Through creating the place, neighbors feel a sense of ownership. They are more likely to use, maintain and program it.

These Toronto neighbors built a playground and converted the closed community room in their apartment building into an active center for all ages staffed by volunteers.

These Toronto neighbors built a playground and converted the closed community room in their apartment building into an active center for all ages staffed by volunteers.

Of course, it is critical that the design/build process be inclusive as well. All of the potential users, whether they are young or old, business or homeless people, have a valuable perspective to bring to the design process and everyone has contributions they can make to creating a place that makes it possible for everyone to do the bump together.


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The Voorstad neighborhood of Deventer in the Netherlands is a model of asset-based, community-driven development (ABCD). Residents of this lower-income neighborhood have used their own resources to sweep the streets, plant the medians, create 180 street gardens, build parks for people and dogs, operate a welcome wagon, develop a community center, and offer programs for young people.

I first learned of Voorstad from Joop Hofman, an amazing community builder who has cultivated an ABCD approach throughout the Netherlands and especially in his own city of Deventer. He is also an ardent fan of the Go Ahead Eagles football club whose stadium is located in the heart of Voorstad.

IMG_0394 Joop introduced me to Gerlinda Tijhuis, the City of Deventer’s neighborhood process manager for Voorstad. Gerlinda had done a great job of getting the municipal government to pay more attention to Voorstad, but she had also challenged the residents to do those things best done by community.

Gerlinda (pictured at the right) took me on a tour of community-driven projects in Voorstad where we met Kim Arntzen (on the left), a resident who had initiated a knitting group. The group was knitting scarves in the red and yellow colors of their beloved Go Ahead Eagles. This seemed like such a frivolous project for such a high needs neighborhood.

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The scarf project started with ten women knitting around Kim’s kitchen table. As word spread and public venues were added, more and more people joined the effort. Neighbors taught one another how to knit, and the non-knitters provided support. It wasn’t long before about 200 men and women were engaged. As they worked, they shared their stories, challenges and dreams. New friendships blossomed and community was built.

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People were knitting everywhere – at the community center, in the park, and on the street. They even knitted at the stadium while cheering for the Go Ahead Eagles.


The group started stitching their work together to make one long scarf. At halftime in the football game, they paraded the collective scarf around the field. It grew longer each game.


In 2017, they stitched the scarves to create a blanket that covered an entire house. The house they selected was the home of a Syrian refugee family. Wrapping the house in the red and yellow blanket was the community’s way of expressing warmth for their new neighbors.

Community knitting project in the Voorstad neighborhood

By 2018, the scarf was large enough to wrap Wilhelmina Fountain and The Waag, two of Deventer's most iconic structures.


Kim’s vision from the start, which I discounted as totally unrealistic, was to create a scarf so long that they could wrap it around their entire neighborhood. But this week, after several years of work, Kim’s dream is becoming a reality. Neighbors are using a cherry picker to suspend their three-kilometer-long scarf from light poles marking the perimeter of Voorstad. The project has instilled the residents with a sense of pride in their neighborhood while knitting them together as one

The knitting project reinforces an important lesson about community development. Communities aren’t built by outside experts using evidence to come up with solutions to address what research shows are the neighborhood’s most pressing needs.  Rather, people come together when they are relying on one another’s resources to fulfill their shared dream. No matter how frivolous it may seem to those on the outside, a shared dream can fuel community. There is nothing frivolous about an inclusive community because that is the key to health, safety, resilience, happiness and mutual support.